Shipping policy

Thank you for shopping at Easy Loom. Here are the terms and conditions that constitute our Shipping Policy.

Processing & Handling Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped along with a tracking number.
During high-volume periods or holidays, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Estimated delivery within 5 to 8 business days.
Free Shipping: Standard shipping is free on orders above [INSERT MINIMUM AMOUNT, e.g., $50].

Note: Delivery times are estimates and start from the date of shipping, rather than the date of order.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. You can use this number to track your package through our shipping carrier's website. Please allow 24 to 48 hours for the tracking information to update.

Damaged, Missing, or Incorrect Items

Please inspect your package upon arrival. If you receive a damaged product, or if an item is missing/incorrect:

Contact us immediately at support@easyloom.com.
Include your order number and photos of the damaged item or packaging.
We will evaluate the issue and arrange for a replacement or resolution right away.

Address Corrections & Returned Packages

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the buyer. If a package is returned to us due to an incorrect address, the customer will be responsible for the reshipping costs.